Security Cameras for Commercial Properties

What worries property owners and managers

Owning or managing commercial property means being responsible for a place you are rarely standing in. Tenants come and go. Contractors need access. Vehicles park where they should not. When something happens, such as damage to a door, a dumped load in the yard or a dispute about who left a gate open, you are often the one asked what the record shows.

Vacant tenancies add another layer. An empty unit attracts attention, and it can be days before anyone notices a problem. A camera that only records, with nobody ever checking it, is not much comfort either.

Camera placement and the reasons behind it

Every building is different, so we begin with a site assessment. These are the areas that usually matter most.

• Main entries and lobbies. They show who enters the building and when.
• Loading areas and service lanes. These see heavy vehicle movement and are often where dumping happens.
• Car parks and boundaries. A wide view helps with vehicle incidents and unauthorised parking.
• Plant rooms, stairwells and risers. Access to these is worth recording.
• Vacant tenancy frontages. A view of the door gives you a record of who approached.

We aim for coverage that supports a clear account of events instead of a patchwork of unrelated views. Lens choice, mounting height and lighting all affect whether a face or a number plate is usable, and we choose accordingly. Cabling runs through ceilings and risers, and we plan this with the building in mind.

How AI detection helps

On compatible systems, AI detection helps you spend attention where it counts. Human detection separates people from general movement such as wind, rain and shadows. Vehicle detection can create alerts or searchable events based on vehicle activity, which suits car parks and loading zones.

An intrusion zone across a vacant tenancy entry or service yard lets you be notified if a person enters after hours. A tripwire at a gate or boom area flags a person or vehicle crossing a line. Afterwards, intelligent video search helps locate people or vehicles in recordings without watching every hour. These features depend on the selected camera and recorder, so we confirm what your system supports before you decide.

One view of several buildings

If you manage more than one property, DMSS lets you see multiple cameras and locations from the same app. You can open a live view, play back a recording and respond to an alert from your phone. You can also share access with a property manager or caretaker so the right person can look when you cannot. Remote access is set up securely through DMSS and sensible network configuration.

If your portfolio is larger, our multi-site page explains how that works in more detail.

Plan for these things

1. Who owns the system. Decide whether the landlord, the tenant or both are responsible, and write it down. Leases often have something to say.
2. Tenant privacy. Cameras in shared areas should not look into a tenant's private space or into neighbouring premises.
3. Signage and notification. State surveillance-devices and workplace-surveillance rules exist, and audio is generally treated more strictly than video. This is general information, not legal advice, so check your own state's rules.
4. Network and power. We need a sensible location for the recorder and a dependable internet connection for remote access.
5. Retention. Decide how many days of footage you need to keep for disputes or insurance conversations, and storage is sized to suit.
6. Growth. If you add tenancies or buildings, cameras can be added later.

Coverage and scheduling are confirmed when we quote. You can see typical example systems, or call 1300 263 551.

Frequently asked questions